Order Tracking

After goods are dispatched, we will send the tracking number and logistics carrier information to your registered email address.

1. You can track shipment status via the official website of corresponding logistics carrier with tracking number provided.

2. Logistics information usually updates within 24–48 hours after departure. No real-time data may appear during international transit.

3. If tracking information stops updating for a long time, please contact us via email. We will coordinate with freight forwarder to check the cargo status.

4. Delivery time is estimated and cannot be fully guaranteed. Delays caused by customs inspection, weather or carrier issues are beyond our control.

Please keep your order number for all tracking inquiries. Our customer service requires your order number to locate shipment records quickly.